MTN Do not Disturb service (MTN DND) automatically enabled on the majority of MTN numbers without informing the owners of the lines. Due to this issue, some MTN lines no longer receive SMS alerts, job alerts, verification codes from websites, transaction notifications from banks and online payment gateways and so on. If you are experiencing the above problems with your MTN lines, just know that MTN Do Not Disturb (MTN DND) has been automatically activated on your MTN line.

How to Deactivate MTN Do Not Disturb (DND) Service

But if this is negatively affecting your business or you wish to continue to get SMS alerts or notifications on your line, what happens is that you have to reactivate MTN Do Not Disturb service (MTN DND) and deactivate it so that you can start receiving SMS notifications.

How to Activate and Deactivate MTN Do Not Disturb Service (MTN DND

== > To deactivate MTN DND, send STOP to 2442. You will receive a message from MTN stating that “You have successfully activated the Do-Not-Disturb service on your line.”

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== > Now that you have received a confirmation message that you have activated it, send ALLOW to 2442 to deactivate it. You will now receive another confirmation message that “The Do-Not-Disturb service has been successfully deactivated for your number”.

That’s all; you can now be able to start receiving solicited and unsolicited messages to your MTN line.

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