An unexpected shutdown occurred in your iPhone 6S? Don’t start to panic beforehand. Apple acknowledged the manufacturing defect in some iPhone 6s. This malfunction leads to an unexpected shutdown of the device when the battery charge is above 40%.
The company rushed with a statement to reassure users that the iPhone 6s battery problem does not pose a threat to the safety of their owners, as it happened in the case of Samsung Galaxy Note 7. Earlier, the South Korean techno giant stopped all sales and shipments of their new flagship phone Galaxy Note 7 and a few weeks later recalled every single Note 7, including replacement units. However, according to Apple, this problem affects only those iPhone 6s manufactured in September and October of 2016. And it is “a tiny number”. Those who bought their iPhone 6S during these two months may have been eligible for a free battery replacement from Apple. (By the way, you can find a huge selection of iPhone 6s here)
So how to check if your iPhone 6s is eligible for a free battery replacement?
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1. Checking serial number:
To check your iPhone 6S’s serial number, go to Settings > General > About.
2. Checking whether your device has a defective battery
Now that you have serial number hop over to the Apple’s website, where a support page has been set up > iPhone 6s program for unexpected Shutdown Issues > enter your serial number > submit.
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3. The service will show you if your phone needs a battery replacement
If your phone is not eligible for a battery replacement, it is because your phone is outside of the range of defective batch. Congratulations!
iPhone 6S Battery Replacement
If your phone is qualified for a free battery replacement, you can take your device to the nearest Apple store or Apple’s authorised reseller to have it fixed.
But before having your battery replaced with a new one we suggest you to backup your data to iTunes or iCloud; if find my iPhone feature is on, you need to turn it off; delete all data and settings from your device by going to Settings > General > Reset > Erase all Content and Settings.
A few heads up: if you want to sneak in a fix for a crack in the screen or other small body damages of your device together with battery swap, it’s not going to fly – you are going to be asked to pay for those repairs. The battery will be still free.